Delivery, Returns and Refunds

Delivery

We offer two shipping options to addresses in Australia – $9.95 for standard shipping and $14.95 for Express Post.

Complimentary standard shipping for orders of two pairs and greater.

Standard shipping times to Australian locations are listed below:
Adelaide, Brisbane, Canberra, Gold Coast, Melbourne and Sydney 1-2 business days
Hobart 3-4 business days
Perth 7-10 business days
Darwin 4-12 business days

Major centres in…

Far North Queensland 3-7 business days
Regional NSW 1-3 business days
Regional Victoria 1-3 business days

We currently don’t offer international shipping, but plan to introduce this offering very soon.

 

Returns

We want you to be completely satisfied with your purchase, so we will happily accept returns of your full-priced item(s) within 30 days of receipt for a full refund.

A full refund including postage is available in the case of faulty products.

How to return your items

Contact us via returns@thecoralempire.com or via our Contact Us page.  Your email should include your order number, the item(s) you are wishing to return and the reason you are returning the item(s).

All item(s) should be returned within 30 days of your order being received.  Item(s) must be unworn and have all swing tags attached.

You will be responsible for the cost of returning the item(s) and it is suggested you use a trackable delivery service.  If you wish to make an exchange for new item(s), simply place a new order for the product(s) of your choice.